Pricing
Start free, with Files, Spaces and Forms on every tier, and upgrade as your professional needs grow.
- UK Sovereign
- Cyber Essentials Plus
- E2E Encrypted
- No card required for free tier
Free
£0
No card required. No expiry.
For individuals trying Transfer or sending the occasional file. Full features, capped usage.
Team
£45
Per month. Includes 3 users.
(extra seats £15/user/mo.)
For small teams getting started. Higher caps across all modules, standard reporting, basic user management.
Business
£125
Per month. Includes 5 users.
(extra seats £18/user/mo.)
For mid-market teams needing co-branding, admin controls, higher caps and longer audit retention.
Enterprise
Contact us
For regulated organisations, public sector and large teams. Unlimited caps, SSO, signed DPA, framework procurement and a named CSM.
Every line, side by side.
| Free | Team | Business | Enterprise | |
|---|---|---|---|---|
| Plan basics | ||||
| Price | £0 | £45/mo (min 3 users) | £125/mo (min 5 users) | Contact us |
| Annual price | £0 | £450/yr (min 3 users) | £1,250/yr (min 5 users) | Contact us |
| Extra seat price | — | £15/mo (£150/yr) | £18/mo (£180/yr) | Contact us |
| Billing | No card required | Monthly or annual | Monthly or annual | Annual only |
| Billing method | — | Card only | Card; invoice (annual) | Invoice only |
| Annual discount | — | 17% | 17% | PoA |
| Minimum users | 1 | 3 | 5 | 10 |
| Maximum users | 1 | 10 | 30 | Unlimited |
| Files | ||||
| Max sends p/month | 20 | 50 / person | 100 / person | Unlimited |
| Max downloads p/send | 5 | 10 | 20 | Unlimited |
| Max requests p/month | 10 | 25 / person | 50 / person | Unlimited |
| Max deadline on a file request | 7 days | 30 days | 30 days | Included |
| Max single file size | 1 GB | 10 GB | 50 GB | 100 GB+ |
| Max file expiry | 7 days | 30 days | 30 days | Unlimited |
| Verify email · recipient list · password | ✓ | ✓ | ✓ | ✓ |
| Secure messages p/month | 5 | 20 / person | 50 / person | Unlimited |
| Outlook add-in | — | — | — | ✓ |
| SharePoint integration | — | — | — | ✓ |
| Spaces | ||||
| Active spaces | 1 | 1 | 3 | Unlimited |
| Storage / space | — | 5 GB | 10 GB | Unlimited |
| Space expiry | 14 days | 30 days | 90 days | Unlimited |
| Branding | — | — | ✓ | Own branding |
| Forms | ||||
| Forms | 1 | 3 | 10 | Unlimited |
| Submissions p/form | 10 | 50 / form | Unlimited | Unlimited |
| Branding on forms | — | — | Co-branding | Own branding |
| Custom domain | — | — | — | Full custom domain |
| Secure Email (launching) | ||||
| Availability | — | — | Coming soon | Coming soon |
| Storage & bandwidth | ||||
| In-flight storage | 2 GB | 10 GB/user | 50 GB/user | Unlimited |
| Bandwidth (pooled) | 2 GB/mo | 5 GB/user/mo | 100 GB/user/yr | From 1 TB/yr |
| Branding & domains | ||||
| Co-branding | — | — | ✓ | ✓ |
| Own branding | — | — | — | ✓ |
| Custom domain | — | — | — | Full custom domain |
| Identity & access | ||||
| MFA | ✓ | ✓ | ✓ | ✓ |
| Social sign-in | ✓ | ✓ | ✓ | ✓ |
| SSO | — | — | — | Entra and Google Workspace |
| Audit & reporting | ||||
| Audit log retention | — | 30 days | 1 year | Unlimited + SIEM export |
| Reports | — | ✓ | ✓ | ✓ + CLI |
| API / CLI access | — | — | ✓ | Full |
| Compliance & contract | ||||
| UK data residency | Standard T&Cs | Standard T&Cs | Standard T&Cs | Signed DPA + guarantee |
| Procurement support | — | — | Evidence docs provided | Your process supported |
| Support & SLA | ||||
| Response time | Community | 48h email | 24h + call | 4h priority |
| Named CSM | — | — | — | ✓ |
| SLA | — | — | 99.5% | 99.9% backed |
Most people come for one module. Find your tier fast.
Send sensitive files securely
Files
- Free — 20 sends · 1 GB · 7-day
- Team — 50 · 10 GB · 30-day
- Business — 100 · 50 GB · 30-day
- Enterprise — Unlimited
Upgrade when: you pass 20 sends a month, need to send a file over 1 GB, or need audit detail.
An ongoing encrypted workspace
Spaces
- Free — 1 space · 10 files · 14-day
- Team — 1 space · 20 files · 5 GB
- Business — 3 spaces · 50 files · 90-day
- Enterprise — Unlimited
Upgrade when: you need more than one Space, a Space lasting beyond 30 days, or branding for client work.
Collect data and documents securely
Forms
- Free — 1 form · 10 submissions
- Team — 3 forms · 50 / form
- Business — 10 forms · unlimited
- Enterprise — Unlimited
Upgrade when: you need more than one live form, your volume passes 10 submissions, or respondents need your brand.
Everything procurement needs before the conversation.
Frameworks
- G-Cloud for public sector buying
- Crown Commercial Service (CCS)
- JOSCAR for defence and aerospace
- Jisc CHEST for education
Contract
- Signed DPA on Enterprise
- UK residency guarantee
- EU residency on request
- Standard T&Cs & MSA pre-conversation
Evidence
- Architecture diagram & hosting locations
- Sub-processor list
- Penetration test summary
- DSIT Software Security Ambassador (1 of 13)
- NCSC ACD 2.0 reference
- UK Sovereign
- Cyber Essentials Plus
- GDPR / DPA 2018
- OFFICIAL‑SENSITIVE Aligned
- DSIT Software Security Ambassador
- NCSC ACD 2.0
Pricing, billing and upgrades, answered.
Is the free tier really free?
Yes. No card, no time limit, just the caps shown. It’s a genuine free tier, not a countdown trial.
Do you offer a trial of the paid tiers?
No, and that’s deliberate. The free tier is the trial. Every paid feature except branding and admin is available on Free — you only hit caps. So you can evaluate Transfer fully, with no 30-day cliff, before you pay.
What happens when I hit a cap on the free tier?
Your data stays accessible, and new actions prompt an upgrade when you reach a cap.
Can I switch tiers?
Yes. Upgrade self-serve in product; downgrade via support.
Do you offer annual discounts?
Yes, around 17% on Team and Business when billed annually.
Can I pay by invoice?
Annual Business: yes. Enterprise: always. Monthly Team and monthly Business are card only.
What’s on Enterprise that isn’t on Business?
SSO, a signed DPA with residency guarantee, framework procurement, SIEM export, full API and CLI, a named CSM, a 99.9% SLA, and unlimited caps.
What’s your SLA?
Business: a standard 99.5%. Enterprise: 99.9%.
Is the data stored in the UK?
Yes. GCP London by default. EU residency is available on request for Enterprise.
Do you support our procurement framework?
Yes to G-Cloud, CCS and JOSCAR. For others, speak to us.
Can I get a DPA?
Standard T&Cs cover Free, Team and Business. A signed DPA is provided on Enterprise.
Start free, or talk to us about Enterprise.
Most teams start on Free and upgrade when they outgrow the caps. Regulated organisations, public sector buyers and teams over 50 seats: Enterprise is the conversation.